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    FAQ

    When and where can skip bins be delivered?

    RAW SKIPS can deliver to most Brisbane suburbs through to Caboolture and the Sunshine Coast, (check the suburbs we service) Monday to Saturday. Subject to availability, we offer same day delivery for orders placed before midday.

    We also deliver to all businesses, offices, factories, and building sites – anywhere that is safely accessible to our trucks.

    We recommend that you get the skip bin delivered the day before you need it so that tradespeople or machinery operators can utilise the bin first thing in the morning without having to wait for the bin to arrive.

    Where do you place the skip and can I move it?

    We will ask your requirements at time of order or on arrival and place the skip in an appropriate location for your ease of access which causes minimal impact on property, driveways etc. Under NO circumstances is a bin to be moved due to OH&S reasons.

    Unfortunately, driving on grass can cause some damage particularly in the wet. Please be assured we will make every effort to ensure we minimise any damage. Should you have any concerns or special requirements please ask the driver at the time of delivery.

    As a general rule, the skip bin needs to be placed on private property. This includes most driveways if they are within the boundaries of your property. Your driveway needs to be at least 2.7 metres wide for a normal truck to fit in the driveway. You should also ensure there are no power lines or trees that may hinder the access and placement of the bin at time of delivery. If you think that access may be difficult, feel free to discuss the location of the skip bin with us.

    Do I need Council permission or a permit?

    If the skip bin is placed on your property, you do not need permission or a permit. However, if the bin is to be placed on public lands, nature strips or driveway lay backs a permit may be required. Different councils have different regulations.

    Can we put the skip on the footpath?

    Generally, yes, however we cannot block pedestrian access or utility pits. Some Council's will require a permit which we will arrange for you.

    Can we put the skip on the road?

    Should you wish to put the skip on the road, it is necessary for the property owner to make application to Queensland Police.

    What size of skip bin should be used?

    We always suggest that you get a skip bin that is slightly larger than the volume of waste you have estimated that you want to get rid of. It is too easy to underestimate the amount of waste you have and having to get another smaller bin is a more expensive option.

    Several different skip sizes including 3, 4, 6 & 8 cubic metre skips are available. We also have bins with doors that are easier to load if you are disposing of sand, soil bricks or concrete.

    The most common size skip bins for a household clean up are 3, 4 and 6 cubic metres.

    For a large clean-up or renovation, the 6 & 8 cubic metre skips are more suitable.

    What's included in the price of a skip?

    When you call, one of our staff members will ask you what size bin you require, what type of material is going into it and how long you require it. With this information you will be quoted a competitive price. Included in this price is delivery, pick up, GST and all associated tip fees. 

    What waste should I keep out of the Skip?

    In accordance with environmental legislation: asbestos or fibro, tyres, food, liquids, gas bottles, flammable containers and general hazardous materials including solvents, paints, acids, oils, poisons, needles & syringes, explosives and any other environmentally unfriendly substances or objects likely to cause harm or damage. To dispose of these materials you need to contact your local council.

    Most other wastes such as greenery can be mixed with household and construction/demolition wastes.

    What if I think I may have asbestos?

    There is no exact way of telling if you have asbestos, but as a general rule houses pre-1980 are likely to contain some in the fibro cement sheeting found in the bathroom and eaves of the house. Please refer to your local council for more information.

    What is the best way to get rid of asbestos wastes?

    We have service providers who are fully licensed for the supply and disposal of asbestos skips. These skips can be hired, much the same as normal skips and are supplied with a plastic liner, and loading advice to accommodate your asbestos waste. Upon the skips collection we take care of all the environmental paperwork for you. However, asbestos is not to be mixed with other waste and must be kept in a separate skip. We are pleased to offer advice on any waste related problem with by our fully qualified staff.

    Are there any special tips for loading our skips and how high can I fill the skip?

    Yes. All skips are to be loaded no higher than the top rim with nothing protruding from any direction, and all waste to be fully contained within the skips capacity. There is no exception to this rule under Queensland transport law. In the event that a driver arrives to collect your bin and it has been over filled, we reserve the right to remove some of the contents to a lawful height.

    What happens if I overload the skip?

    Where possible the driver will try to take the skip, once the overloaded item(s) are removed from the top of the bin, the overloaded item(s) where possible will be left in a neat pile near the side of the bin.

    What happens if the driver can't lift (upload) the skip?

    We will contact you and advise you that we are unable to remove the skip due to the overloading. We will then arrange for you to receive another skip from us to transfer the material into. This skip will be charged at the stated rate.

    How long can I keep a skip?

    Skips are generally hired out for 1 up to 14 days. Upon ordering the skip, you choose the day you want it picked up and your price will depend on the number of days you have chosen to keep it for; we'll be back to collect the skip on the pre-chosen day. If you finish with the bin sooner, simply call us on (07) 3878 7533 and we will collect it (note: no refunds apply if you fill the skip sooner than anticipated).

    Extended hire is also available beyond 14 days and we would be pleased to advise customers on request if extended hire is required.

    How much notice is required for skip hire?

    24 hrs notice is usually required for deliveries, change-overs, or collections, however for orders placed before midday, we can often deliver a skip the same day at no extra charge. We do our utmost to accommodate people on tight schedules and work with you, however, we always appreciate as much notice as possible.

    How do I book a skip?

    You can book your skip here online at any time or have any questions answered by calling (07) 3878 7533 or emailing us.

    Our offices are open from 07:00 am to 5:30 pm Monday to Friday and from 08.00 am to 12 noon on Saturdays, or feel free to leave a voice message and our staff will pleased to call you back as soon as possible.

    How do I pay for the skip?

    Payment for skip hire is usually required at the time of ordering or prior to delivery, by cash or credit card. We accept Visa, Mastercard, American Express and Diners Club.

    We also accept cheque (by arrangement) upon delivery as well as direct deposit or EFT. Please ask us for our bank account details if you would like to pay by direct deposit or EFT.

    Options:

    ·         Pay when booking here online

    ·         Call us and after ordering your skip, we will ask for your credit card over the phone for payment.

    What happens to my waste after it has been collected?

    RAW SKIPS is committed to caring for our local environment. All waste recovered RAW SKIPS is sorted at our central sorting facility and recycling yard. Approximately 75% of all waste that enters our skip bins is recycled and re-used.

    If you have any further questions, please contact our friendly staff on (07) 3878 7533.

     

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